We try very hard to live up to what you expect of us.
However, if we have missed something or fall short of your expectations I would like to know your thoughts and your feelings.
If, however you feel we have done something right please let us know, also.
We value your input to correct our actions and your encouragement to keep trying and serve you better.
I will, personally, read your comments and take the appropriate measures when possible.
I thank you in advance for your contribution to make us better.