Passengers Acknowledgement
Upon booking a tour package from this web site you are agreeing an obligation with SkyLink Holidays USA. We require a guaranteed, non-refundable deposit of $250 per person based on the total cost, excluding taxes to process a booking. Travel agency checks, Visa, MasterCard & American Express are accepted forms of payment. Our office must receive check payments within 3 days of verbal confirmation. Once this request has been guaranteed, the passenger is committed to the booking & will be charged applicable fees if passenger cancels. Final payment is due no later than 60 days before departure. No charges will be applied if tours cannot be confirmed. No booking should be considered confirmed until written advice from SkyLink Holidays USA is provided.

Cancellation Charges
The following non refundable charges are per person:
Time before Departure Penalty:
Up to 60 days prior $250.00
59 to 45 days prior $350.00
44 to 30 days prior $700.00

Any unrecoverable deposits paid to airlines or suppliers will be deducted from your refund
29 days to departure 100% non refundable.
No refunds will be made for any unused portion including hotels, sightseeing, cruises, transfers, meals, international or domestic flights with or without notice unless cancelled or missed by the supplier.

Credit Card Payments
Visa, MasterCard and American Express are accepted for most services as payment. Cardholder signature authorizing payment and amount must be submitted to SkyLink Holidays USA prior any documentation being released to the agent.

Insurance
Adequate insurance is recommended. All travel agencies can provide the necessary information & policies for their clients.

Changes
$50.00 is applicable to amendments (of confirmed reservations) made up to 30 days prior to departure. Name, destination, dates or flight changes are considered as cancellations and are subject to cancellation/rebooking charges.

Courier Charges
Will apply to any last minute bookings or replacement of documentation & requiring delivery service by courier and shall be at the expense of the agent and/or the client.
Operation & Actual Charges:
The price of each tour package in this brochure includes actual cost, material, planning & operational expenses.

Tour Cancellation
If cancellation of a scheduled tour departure is made by SkyLink Holidays USA, a refund for amount paid to date will be granted to the passenger and this will constitute full settlement. SkyLink Holidays USA is NOT responsible for any penalties once airline tickets have been issued.

Refunds
All vouchers & other documentation must be returned to SkyLink Holidays USA before any refund can be processed based on the above penalty amounts. All other claims for compensation must be submitted to the insurance company. SkyLink Holidays USA will not accept responsibility for any lost documentation in transit. Once a tour has begun, there is no refund or credit for unused services, late arrival or early departure. Bonus features are provided on a complimentary basis and represent no value for refund or exchange. If your departure from your point of origin or return home is delayed no credit will be given nor will any additional personal expenses incurred be the responsibility of SkyLink Holidays USA.

Passports & Visas
It is a passenger’s responsibility (with their agents assistance) to obtain at their own expense all required documentation by all relevant authorities. NO REFUND WILL BE ALLOWED IF ENTRY IS DENIED, DUE TO IMPROPER DOCUMENTATION ON THE PART OF THE PASSENGER.

Brochure Descriptions & Prices
At time of printing, the rates, airfare & hotel information is accurate. To keep hotels up to standards that our customers are used to, occasional renovation or construction may be required. These adjustments are usually carried out with a minimum of inconvenience to the passenger. In the event that a hotel listed in the brochure is not available, the operator reserves the right to substitute another property of similar or higher standard.
SkyLink Holidays USA will make every effort to maintain the prices listed in this brochure unless there is a major fluctuation in exchange rates. Only payment in full guarantees no increase. However any increase in taxes whether or not full payment has been received will be subject to additional collection. Should the basic tour price excluding taxes increase by more than 7%, passenger(s) will have 48 hours to cancel, pay the increase or accept an alterative offer, based on availability.

Traveling Abroad
Please ask your travel agent regarding the laws, customs & living conditions pertaining to your destination before you travel, as they often differ from standards in North America.

Destination Information
When available, SkyLink Holidays USA will provide supplementary hotel & attraction brochures, as a courtesy. We are not responsible for any information that is printed. We will not accept responsibility or honor incorrect information given out by travel agents, airline representatives, hotel employees or suppliers of any kind.

Flight Regulations, Times & Fares
SkyLink Holidays USA uses the services or scheduled airlines only. Our airfares are based on CONTRACT rates, which are subject to different cancellation and change policies from tickets purchased directly from airlines. The airline reservation employees are not always aware of these conditions and may provide the passenger or agent with incorrect details about changes, frequent flyer points, change fees etc. SkyLink Holidays USA WILL NOT accept any responsibility for inaccurate information given by airline personnel. Flight times, fares & taxes are subject to change without notice and are out of the control of SkyLink Holidays USA. All flights are subject to advance booking regulations. Once the reservation is confirmed, no refund or amendments will be considered if a lower “Seat Sale Fare” is advertised by any airline at any time. Please reconfirm all flight departures with the appropriate airline carrier 72 hours before your departure. It is the passenger’s responsibility to arrive at the airport on time.